Privacy Policy
BoilernBits created this Privacy Notice to demonstrate our commitment to protecting the privacy of all visitors to our site. If you have any questions or comments about this Privacy Notice, they can be directed to enquiries@boilersnbits.co.uk or in writing to the address supplied at the bottom of this page.
Part 1: All visitors to BoilernBits are promised that
BoilernBits will always respect your right to privacy. We understand that the internet is not a secure medium and have implemented security measures to protect the loss, misuse, or alteration of information under our control.
All data gathered from your website visit or store visit will be treated as confidential.
All orders placed online will be confirmed by email if you have provided an email address.
Part 2: How we use your data
To place an order, enter a promotion, or take part in an online survey, you will need to supply contact and personal information.
For our customers, we use your personal data for legitimate business purposes. For example, we may ask for your name, address, phone number, and email to tell you about new products, services, or marketing offers.
We may also send you surveys to help improve our services.
We will consider you a customer for 13 months from your last order. If you do not order within 13 months, you will automatically be opted out of receiving direct marketing.
If you order again after 13 months and have not opted out, we have a legitimate interest to resume marketing communications.
You can opt out of these messages at any time via your online account or by contacting enquiries@boilersnbits.co.uk.
We may use your personal and profile data to tailor your experience on our services.
We may use your IP address or other identifying information to help diagnose server problems, monitor user numbers, administer services, and identify and eliminate fraud.
BoilernBits encourages you to be careful about the information you release and safeguard your passwords.
For users registered on the website but who have not yet purchased, we will ask for your consent before sending marketing offers.
We do not transfer your personal information outside the European Economic Area.
We request that users who wish to submit personal information are aged 16 years or older or have parental or guardian permission.
Whenever we process your personal data, we will always keep your rights in mind. You have the right to object to processing by contacting enquiries@boilersnbits.co.uk. Please note that objection may affect our ability to deliver some services.
Part 3: How long will you keep my data?
We hold onto your data as long as necessary to provide the services you use, according to our retention policy.
If you don’t use our services or your BoilernBits account for over 24 months, your account may be classified as dormant and deleted in line with our privacy notice and retention policy.
Please check your inbox for any recent communications about this.
Part 4: Your rights as a data subject
At any point while we possess or process your personal data, you have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have the right to correct any data that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances, you can ask for your data to be erased.
Right of restriction – under certain conditions, you have the right to restrict processing.
Right of portability – you have the right to transfer your data to another organisation.
Right to object – you have the right to object to certain types of processing, such as direct marketing.
Right to object to automated processing, including profiling – you have the right to avoid decisions made by automated processing.
To get in touch, email enquiries@boilersnbits.co.uk or write to:
Customer Data Support
SKS Ilford Ltd
424-426 Green Lane
Ilford
Essex
IG3 8SY
Tel: 0208 590 6749
You may be asked for ID to confirm your identity.
Part 5: Cookies
Currently, cookies are used on BoilernBits to identify you for usability purposes. They do not track your movement around the service or record personal information. They are specifically used to identify if you have used the site before, welcome you as a returning user, and offer to show you your last order.
For further information on cookies, refer to:
http://www.youronlinechoices.com/uk/your-ad-choices
Find out how we use cookies here.
How Google uses information from sites or apps that use their services is also explained there.
This site includes instructions on how to accept, reject, or remove cookies.
Part 6: Disclaimer
If BoilernBits provides links to other services, we are not responsible for their content or privacy practices. BoilernBits reserves the right to modify this Privacy Notice at any time. You are encouraged to review it periodically.
Part 7: Trademarks and Copyright
All content on this site, such as text, graphics, button icons, images, and software, is the property of BoilernBits and protected by UK and European copyright laws.
Content and software on this site may be used only as an informational or shopping resource.
Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of the content, is strictly prohibited.
BoilernBits graphics, logos, and trade names are trademarks of BoilernBits.
These trademarks may not be used in connection with any product or service that is not affiliated with BoilernBits or in any manner likely to cause confusion among customers or discredit BoilernBits.
Part 8: Terms and Conditions
Our conditions of use can be viewed via the link provided on our website.
Part 9: Contact Us
If you have any questions about this Privacy Notice or you wish to make a complaint about how your personal data is being processed, you have the right to lodge a complaint with the Supervisory Authority or contact BoilernBits.
Data Protection: enquiries@boilersnbits.co.uk
BoilernBits
Tel: 0208 590 6749